Shipping policy
Effective Date: 17/07/2026
At Harsh collection, we aim to process and deliver your orders safely and on time. Please read the following Shipping Policy before placing an order.
1. Order Processing
- Orders are generally processed within 2–5 business days after successful payment or order confirmation.
- Orders are not normally processed or dispatched on Sundays and public holidays.
- Once your order has been dispatched, you will receive the available shipping/tracking details.
2. Delivery Time
After dispatch, orders are generally delivered within 5–10 business days, depending on the delivery location and courier service.
Delivery times are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Incorrect or incomplete address information
- Remote delivery locations
- Unforeseen circumstances
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
4. Order Tracking
Where tracking is available, customers may use the tracking information provided after dispatch to monitor the status of their shipment.
5. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.
6. Delayed or Lost Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us at 7827923425 with your order details. We will coordinate with the applicable shipping partner to investigate the issue.
7. Damaged Package
If your package appears damaged at the time of delivery, customers are advised to document the condition of the package and contact us as soon as possible.
For damaged or incorrect products, please refer to our Return & Refund Policy.
8. Contact Information
For shipping-related questions, contact:
Harsh collection
Legal Name: HARSH KUMAR
GSTIN: 19LLRPK9057L1ZT
Address: Floor No. 1, Building No. 3, HARSH KUMAR, Belghoria Expressway, Kolkata, Kolkata, West Bengal – 700001, India
Phone: 7827923425
- Jurisdiction: India.